Shipping policy

Shipping Policy

Last updated: October 27, 2025

We want your order to arrive quickly, safely, and with full transparency. This policy covers processing times, shipping options, costs, tracking, and what to do if something goes wrong.

1. Order Processing

• Orders are typically processed within 1–2 business days.
• Orders placed after 5pm AKST or on weekends/holidays begin processing the next business day.
• Preorder items will list an estimated ship window on the product page.

2. Shipping Options & Estimated Transit

Domestic (USA):
• Standard: 3–7 business days
• Expedited: 2–3 business days
• Express: 1–2 business days

International:
• We do not off international shipping at this time. 

3. Shipping Rates

• Rates are calculated at checkout based on destination, weight, and service level.
• Free shipping thresholds or promotions will be displayed at checkout when available.

4. Order Tracking

You will receive a shipping confirmation email with a tracking number once your order ships. Tracking updates may take up to 24 hours to appear after carrier pickup.

5. Address Changes & Delivery Issues

• Verify your shipping address at checkout. If you need a change, email littleleaf.linens@gmail.com immediately with your order number.
• Once a parcel is in transit, rerouting is not guaranteed.
• LittleLeaf Linens LLC is not responsible for shipments delayed due to incorrect or incomplete addresses provided by the customer.

6. Lost, Stolen, or Damaged Packages

• If tracking shows “Delivered” but you cannot locate the package, check with household members and neighbors first, then contact the carrier.
• For lost or damaged parcels, email littleleaf.linens@gmail.com within 7 days of the marked delivery date. Include your order number, photos of the packaging/product if damaged, and the carrier case number if applicable.
• We will help file a claim and make it right in line with carrier policies.

7. International Duties & Taxes

Orders shipped outside the U.S. may be subject to customs duties, taxes, and fees charged by the destination country. These charges are the customer’s responsibility and are not collected by LittleLeaf Linens LLC.

8. PO Boxes, APO/FPO, and Signature

• Many services ship to PO Boxes and APO/FPO, though certain expedited options may require a physical address.
• Signature may be required for high-value orders at our discretion.

9. Split Shipments & Out-of-Stock Items

We may ship items separately to speed delivery. You will only be charged once for shipping if we split a shipment due to stock availability.

10. Refused or Returned-to-Sender Packages

Packages refused at delivery or returned due to an incorrect address may be refunded minus original shipping costs and any return fees assessed by the carrier.

11. Returns

We want you to love your purchase. See eligibility, timelines, and steps in our Return Policy before sending items back.

12. Holiday & Peak Season Notes

Carriers experience volume surges during holidays. Order early to avoid delays. We will post any special cutoff dates on our storefront banners or product pages.

Questions about shipping or a current order
Email: littleleaf.linens@gmail.com